The purchaser declares that he/she has read the following conditions before placing an order in the boutique. By choosing to buy products on-line, you signify your acceptance of the terms detailed below.
All the prices in our catalogue are shown in Euros pre-tax ex-cellars.
The references and tariffs included on this web site are given only as an indication and are not legally binding.
Payment, with order, can be made either by debit or credit card (your details being kept private by the SSL security system), or by post, using a cheque or mandate (only in France), or by cheques in Euros (only within the EU).
You can place an order by filling in the on-line order form or by printing it out and sending it to the address below.
For further information concerning the delivery of our goods, we will contact you to agree a date of dispatch.
- Validation of an order
Once the last "click to accept" has been made, the order is considered irrevocable and cannot be cancelled except under the strictly limited conditions described below.
An e-mailed confirmation will be sent to you when your order has been recorded. Saving and/or printing out this confirmation constitutes proof of your order which we recommend you to preserve.
The last "click to accept" ranks as a written signature as defined by Article 1341 of the French Code Civil.
By sending your order form, you authorise "Les vins français" to debit your account with the full amount due for your order.
The order will be validated only after the transaction has been authorised by the bank issuing your card.
We will send you a receipt by post and will confirm a delivery date.
Our company cannot accept orders received from those countries which forbid the direct shipment of wines and spirits to private individuals.
- Shipping costs
All goods are sent carriage paid in france and abroad.
These costs are calculated automatically and are explicitly added to your order form.
Goods ordered from the company are sent "EXPRESS". The usual maximum delay is 8 (eight) working days in France or 15 days abroad from the day the purchaser's banking details have been validated.
We insure the merchandise as far as the delivery address, but we cannot be held responsible for an inability to deliver due to circumstances beyond our control such as absence of the addressee or an error in the name given, faulty address, or temporary unavailability of stock, etc. It is the addressee's responsibility to point out any shortcomings or errors in the delivery when the goods are received.
The customer has a limit of 7 working days to return, at own cost, any wines the do not wish to keep. This period starts the day of receipt of the wines by the customer and if the 7 day period expires on a Saturday, Sunday or public holiday it is prolonged to the next working day.
The date of any eventual return must be signalled in advance by the customer by email to "Les vins français" (firstname.lastname@example.org). A return number will then be issued to the goods. The wines must be returned by registered carriage to "Les vins français", "Le Vignet", 338 Chemin Biroc, 31800 Villeneuve de Rivière, France.
For the customer to benefit from any refund, all cases of pre-paid wines must have remained unopened.
Only those wines returned in their unopened original packaging, intact and in condition for resale, will be accepted. Any and all wines returned damaged or in damaged packaging or in non-original packaging will be neither reimbursed nor exchanged.
This right of retraction is without penalty excepting any and all costs of return. In the case of any eventual retraction under the above conditions the customer has the right to demand the reimbursement of the cost of the returned goods or their replacement. In the case of such an exchange the costs of transport are to be born by the customer.
In the case of reimbursement, "Les vins français" will make all effort to reimburse within 15 days. However, given the nature of the goods involved, this delay may be extended to 30 days if the goods require verification upon reception.
The crediting of the customer will be in the form of either secure transfer, in the case of the original purchase being by credit card, or by cheque in all other cases.
No returns will be accepted and we will not make any exchanges beyond the regulatory deadline.
Any return due to an address error or an impossibility of delivery not attributable to "Les vins français" will be invoiced.
This agreement will in all respects be subject to and construed according to the laws of France and any litigation in respect of any dispute thereunder shall be referred to the jurisdiction of the Brodeaux courts.
- Protection against under age drinking
Article L80 of the Law nÂ° 91-32 of the 10th January 1991, art. 10-XI states that "No alcoholic beverage may be sold or given away free of charge to those under 16 years old, either to drink or to take away, in any shops or public places where alcoholic beverages are sold."
LES VINS FRANÇAIS
Phone: +33(0) 562 003 235
@ : email@example.com